“Romuald is my right hand man,” beams Scherz, whose grandfather acquired the hotel after WWII. “He understands the Scherz Family philosophy and demonstates it every day with his engagement in the business.”

The 37-year old Bour, who is Alsatian by birth, graduated from the Ecole Hotelière Strasbourg in 1992. He gained experience at luxury establishments in England and Austria before relocating to Switzerland. 

His is a classic tale of working one’s way to the top; Bour began at the Palace as a cashier in 1999, then moved on to positions as food & beverage manager and eventually assistant director. He continued his studies in Bern, obtaining a diploma in Hotel Management in Bern in 2011.

“Even after 15 years, I'm still proud to come to work every day,” says Bour, when asked what he enjoys most about the Palace. “Our co-workers and regular guests are like family, which gives the Palace its incredible, and very unique, atmosphere.”

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